http://www.chrisrugh.com/schlage-dumb-as-a-tree-stump/ Living Well - Speaking - Working Less Thu, 10 Jun 2010 23:51:15 -0700 http://wordpress.org/?v=2.8.4 hourly 1 http://www.chrisrugh.com/schlage-dumb-as-a-tree-stump/comment-page-1/#comment-94 Ross Thu, 31 Dec 2009 20:49:26 +0000 http://www.chrisrugh.com/?p=227#comment-94 It's a classic corporate move. They figure it's just the cost of doing business to redirect any problems you have with the product back to you because although they will loose your business, they also figure that no one else will find out about your interaction with the company. I have run into this more than a few times. Things are a changing though. With the advent of customer reviews on places like Amazon.com and Eopinions, these issues with different companies are coming to light. It’s a classic corporate move. They figure it’s just the cost of doing business to redirect any problems you have with the product back to you because although they will loose your business, they also figure that no one else will find out about your interaction with the company. I have run into this more than a few times. Things are a changing though. With the advent of customer reviews on places like Amazon.com and Eopinions, these issues with different companies are coming to light.

]]> http://www.chrisrugh.com/schlage-dumb-as-a-tree-stump/comment-page-1/#comment-93 Peter Chee Thu, 31 Dec 2009 17:53:37 +0000 http://www.chrisrugh.com/?p=227#comment-93 I agree, just do a good job the first time and you don't get a bunch of customer service calls that cost you more money in the long run! Did this new door lock go on your office door? I agree, just do a good job the first time and you don’t get a bunch of customer service calls that cost you more money in the long run! Did this new door lock go on your office door?

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